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Terms of Service of Binding Automatic Bank Account Deduction (Direct Debit) to TrueMoney Wallet Account
This Terms of Service of Binding Automatic Bank Account Deduction (Direct Debit) to TrueMoney Wallet Account (the “Terms of Service”) is an agreement between True Money Company Limited (the “Company”) of the one part; and you as the customer (the “Customer”) of the other part; for providing the service of binding automatic bank account deduction (Direct Debit) to the Customer’s TrueMoney Wallet account (the “Service”) in order to facilitate the Customer on conducting financial transaction via automatic bank account deduction (Direct Debit) through TrueMoney Wallet account (the “Account”). The use of the Service by the Customer shall be deemed that the Customer has read, understood, and accepted for this Terms of Service.

1. The Customer must have the Account.

2. The Customer shall be able to bind automatic bank account deduction (Direct Debit) to the Customer’s Account through TrueMoney Wallet Application or any other channel as stipulated by the Company.

In this regard, the Company reserves the right to provide the Service only for the available bank account as specified by the Company.

3. For using this Service, the Customer has no duty to pay any Service fees to the Company.

4. Once the Customer has bound automatic bank account deduction (Direct Debit) to the Account, if the Customer makes any payment for the price of goods and/or services through the Account with the said automatic bank account deduction (Direct Debit), the Company shall deduct the money from the bank account selected by the Customer to pay for price of goods and/or services to the sellers or service providers.

In this regard, the Company reserves the right to provide the aforesaid service of paying the price of goods and/or service with automatic bank account deduction (Direct Debit) only for the limited transactions, goods and/or services of some sellers and/or service providers as specified by the Company at the present and/or in the future, provided that the Company is entitled to change the said types of transaction, goods and/or services of the sellers and/or service providers, which the Customer shall be able to pay with automatic bank account deduction (Direct Debit) with the prior notice to the Customer.

5. In the event that the Customer wishes to cancel any successful payment transaction for price of goods and/or services via using automatic bank account deduction (Direct Debit), the Customer has to directly contact the seller and/or service provider so that such seller and/or service provider shall notify the Company. After receiving such notification regarding payment transaction cancellation, the Company shall cancel such payment transaction and refund the money into the Customer’s Account within 7 (seven) business days upon the receipt of notification from such seller and/or service provider. If the Customer does not receive the refunded money within the aforesaid period, the Customer can contact TrueMoney Customer Care call 1240.

6. The Customer agrees and acknowledges that the Company is merely the service provider facilitating the transaction conduction via using automatic bank account deduction (Direct Debit) bound to the Customer’s Account pursuant to the Customer’s instruction. In this regard, such performance of the Company shall not be deemed as the banks or the financial institutions or the service providers of credit/debit card or the provision of such financial service.

7. In providing the Service by the Company, it shall not be deemed that the Company acts as trustee, custodian or administrator for Customer’s money. In case of any problem arising due to the use of automatic bank account deduction (Direct Debit) bound to the Customer’s Account other than the transaction conducted by using money, then, the Customer shall contact the banks or the financial institutions and/or solve such problem by its own. The Company shall not involve in any case.

8. The Customer agrees and acknowledges that the Company shall not be responsible for any damage or loss occurring to any money in bank account bound to the Customer’s Account, due to the Customer’s mobile phone or any other equipment being lost or stolen, or the Customer being deceived, or by any other force majeure. In this regard, the Customer shall immediately notify a request for suspension of the Account to the Company, or to the banks or the financial institutions or credit/debit card providers.

9. The Customer agrees and acknowledges that the Company shall not be responsible for any damage or loss occurring to any money in bank account bound to the Customer’s Account, due to Malware or Computer Virus or by any other electronic attack on the mobile phone or any other equipment of the Customer using the Service.

10. If the Company intends to suspend or revoke the Service under these Terms of Service (whether wholly or partially), the Company shall inform the Customer in advance. In this regard, this Terms of Service shall be terminated immediately upon the specified timeframe as informed to the Customer is due. However, such suspension or revocation shall not affect any debt that the Customer owed to the Company and shall not prejudice any right or responsibility between the Company and the Customer which incurs or has incurred before the date of termination.

11. The Customer agrees and acknowledges that the Company may collect, use, and disclose the Customer’s personal data in which the Customer has given to the Company for the purposes of providing the Service under this Terms of Service, to any other juristic persons acting as a data processor for the Company. In this regard, the Company shall ensure that such data processors shall process the Customer’s personal data in compliance with the Company’s privacy policy and the relevant laws. The Customer shall be able to examine and study the Company’s privacy policy of at https://www.truemoney.com/privacy-notice-en/

12. The Customer agrees to comply and be bound by these Terms of Service whereby the Customer’s use of Service shall be deemed as the acceptance of these Terms of Service. The Company may make amendment or addition to these Terms of Service, at any time with notification to the Customer whereby the Customer’s use of Service after such amendment or addition shall be deemed as the acceptance of such amendment or addition.

13. The Customer agrees and accepts that these Terms of Service is a part of the Company’s Terms of Services of TrueMoney Wallet and the Customer agrees to be bound and perform in compliance with these Terms of Service and the Company’s Terms of Services of TrueMoney Wallet in all aspects.

14. In case any term or condition of these Terms of Service becomes null and void or incomplete by law, then the other enforceable term or condition of these Terms of Service shall be separated from the part that becomes null and void and shall have full force and effect.

15. The failure by the Company to enforce any term or condition of these Terms of Service shall in no way affect the right of the Company to enforce the same, and no waiver of a breach of any term or condition of these Terms of Service by the Customer shall be construed as an agreement to waive any subsequent breach of the same or other term or condition.